- 26 years experience
- Arizona LPC
- Trauma and grief
About Shannon
Shannon Madden is a Licensed Professional Counselor (LPC) practicing in Arizona with 26 years in behavioral health. She began in crisis work and has since held roles in emergency care, military psychological health, and state crisis services. Shannon brings practical experience supporting people through major life stressors and trauma.
Shannon describes her main approach as Cognitive Behavioral Therapy, using worksheets and thought-restructuring to help people change painful patterns. She often explains basic neurobiology so clients understand how the brain adapts, and she uses gentle humor early on to ease tension. Her style is direct and down-to-earth.
Her background includes work with first responders and service members during pre- and post-deployment phases, and time directing intake and assessment at a behavioral health facility. That history informs how she responds to acute stress, grief, and trauma-related concerns. Shannon also helps people facing career transitions, caregiver strain, chronic illness, and relationship or family-of-origin issues.
Common concerns she addresses include anxiety, depression, grief, sleep problems, anger, and coping with life changes. She also works with compassion fatigue, codependency, and issues tied to abandonment or control. Coping with natural or human-caused disaster is listed among her focuses.
Shannon earned a Master of Counseling and a Master of Arts in Organizational Management from the University of Phoenix, and a Bachelor of Science from Northern Arizona University. She completes continuing education every two years to maintain her Arizona LPC license and to keep clinical skills current.
How therapeutic approaches shape online care
Client-Centered Therapy focuses on listening, empathy, and building a trusting relationship; it helps people feel heard and guided as they decide on next steps. Cognitive Behavioral Therapy (CBT) uses clear exercises and thought tracking to change patterns that keep anxiety, depression, or sleep problems stuck; it is practical and goal-oriented. Emotionally-Focused Therapy (EFT) looks at emotional patterns in relationships and helps people identify and shift how they respond to strong feelings.Finding the right approach is part of the work together. The therapist will talk with clients about goals, preferences, and what has helped or not helped in the past. That discussion guides which methods are used and how sessions are arranged, so care fits each person's needs.
The profile notes experience with remote work, but it does not list specific session formats here; please confirm current session options before booking. Online sessions can make it easier to fit counseling into a busy day, shorten travel time, and allow focused, worksheet-based exercises between meetings. Some session setups also let people choose shorter check-ins when schedules are tight or avoid video when bandwidth or comfort is a concern.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
26+ years
Credentials
Arizona
Languages
English
Frequently asked questions
What issues does this counselor commonly address?
She helps people with stress, anxiety, depression, grief, sleep problems, anger, bipolar concerns, and coping with life changes, among other issues.
How would you describe the therapeutic style I can expect?
Sessions tend to be practical and down-to-earth, with worksheets and thought-focused work from a Cognitive Behavioral Therapy perspective, plus plain explanations of how the brain responds to change.
What kind of background does this therapist bring?
Her history includes crisis counseling for fire and emergency settings, work with first responders and military populations, and leadership in intake and assessment at a behavioral health hospital.
What are the clinician's credentials and location?
She holds the LPC credential (Licensed Professional Counselor) and practices in Arizona.
In which language are sessions conducted?
Sessions are offered in English and international clients are not accepted at this time.
What session formats are available?
The biography indicates telecommuting and remote work experience, but it does not list specific session formats here; please confirm current session options before booking.
How is cost handled for sessions?
Cost varies with location and therapist availability, and sessions use a subscription model that can be canceled at any time.
How do I begin working with this clinician?
Use the Start Therapy button, complete the short matching questionnaire, and schedule sessions according to the therapist's availability.